Veterinary Nurse Home Services
Please read terms and conditions to see more information about Dangerous Dog Act 1991 & the exclusions, German Shepherds, payments and cancellations.
Local area (Cambridgeshire):
Postcode area covered include (see map below): PE13, PE14, PE15, PE16, PE26, PE34, PE38 - please message if you are outside of these postcodes.
Please click here to see what areas I am in on which days. Please note that if you book for a day which is different to an area that I am in, I will contact you to rearrange.
If you are outside of the catchment area and would like me to visit, an additional fee of £5 per 5 miles will apply. Please visit the contact page on this website, or feel free to message or email me with the following details: your name, address, contact number, your pet's information, the services required, and your preferred date and time. I will then create an invoice and send it to you via email. Please click here to book services.
Please note that when you book an appointment, I will receive a notification. I will then confirm your appointment by sending an invoice - this is a booking confirmation. If your appointment is cancelled, this is likely to be due to booking for a day when I am not in your area - please see our pinned post on Facebook to see when we have availability in your area. If it's fully booked, please send a message to see if we are able to fit you in. Please note that this isn't always possible.
For most appointments, a 30-minute time slot is allocated to allow time for introductions, answering any questions, and completing the booked services. Please note that I may arrive up to 30 minutes earlier than your scheduled time or up to 30 minutes later. If this is likely to be an issue, kindly let me know in advance so I can adjust accordingly.
Please be aware that I will be visiting with my partner to ensure my safety when visiting new people in their homes.
Registered Veterinary Nurse (RVN): you can be assured that the nurse visiting you is qualified and registered with the Royal College of Veterinary Surgeons. This is a requirement for anybody wanting to use the title Registered Veterinary Nurse (RVN). You are able to search for registered vets and nurses via the RCVS register.
Registered Animal Medicines Advisor (RAMA): A RAMA is entitled to prescribe and/or supply the categories of product that fall within the scope of the qualification they have obtained and the registration they hold. The categories include: POM-VPS, NFA-VPS and AVM-GSL. Registered animal medicine advisor cannot prescribe or supply medications which are under the category of POM-V. You are able to search for registered animal medicines advisor via the VMD (Veterinary Medicines Directorate) register.
DEFRA approved microchip implanter
Whilst we are still building on the services we can offer, the below can be booked in the meantime:
Other services include dematts, flea and worm treatment, whelping guidance and advice.
Please note that if our veterinary nurse notices anything abnormal or unusual whilst visiting your pet/s, they will refer to your usual veterinary practice to discuss further with a veterinary surgeon. Due to this, the service booked may not be able to be carried out.
PLEASE NOTE: I offer support and home care advice for dogs recently diagnosed with diabetes. If insulin needs to be administered, I will require a copy of your pet's medical history and a note from your veterinary surgeon confirming their consent to administer the medication on your behalf. The medication must also be clearly labeled with the following details: medication name, strength, dose rate, pet's name, practice name, and the name of the prescribing veterinary surgeon.
* Registered Vet Nurses are not permitted to diagnose conditions.
I cannot legally diagnose illness nor prescribe or dispense POM-V medication. This is an outpatient service, any medications will need to be clearly labelled with patient name and dosage. All medicines must be provided by the client’s vet.
Terms and Conditions
DANGEROUS DOGS POLICY, PET WELFARE AND BEHAVIOUR
I will not offer any services to any dog on the Dangerous Dog banned list as per the Dangerous Dog Act 1991. These include:
• Pit Bull Terrier
• Japanese Tosa
• Dogo Argentino
• Fila Brasileiro
• XL Bully
We are happy to accommodate XL Bullies but we do request that this particular breed is muzzled prior to our arrival - this is for the protection and safety of all involved, including your pet/s. Please ensure the muzzle is well fitted.
Although not considered a dangerous dog, it is within my own policy that I will not handle or offer appointments to German Shepherds due to often seeing unpredictable behaviour both within practice and within their home environment.
Animals outside of this list and known to be temperamental must be always muzzled during the visit. Although I have my own muzzles, they should ideally have their own, well fitted muzzle to ensure their comfort is maintained. My priority is the wellbeing, welfare and safety of your pets, owners and myself always.
Owners must be present for the appointment unless otherwise agreed.
Owners must be able to assist in holding their pets for treatment unless otherwise agreed.
We reserve the right the refuse treatment if your pet behaves in a way we feel others, or themselves, may be harmed.
Full price of the treatment will apply if the appointment needs to be cancelled due to undisclosed information in respect of the above or if the animal is deemed to be a danger to myself or others.
PAYMENTS AND CANCELLATIONS POLICY
All payments are to be made at the time of the appointment or before the appointment.
Payment methods accepted are cash and credit & debit cards.
If a cancellation is made and it is less than 24 hours before the appointment, 100% of the treatment fee applies and no appointment transfer is available.
For microchipping, if you are cancelling 5 or more animals to be microchipped, I will require more than 48 hours notice as these appointments take up a couple of slots. If cancellation is made within this time, a refund of 50% will be made.
Due to my main priority being my full time employment in practice, please be aware that I may need to move your appointment with short notice should I be required for an emergency in practice.
Please click here to book services.